Terms & Conditions

IMPORTANT INFORMATION
Drivers must be at least 21 years old and hold a valid driving license held for a minimum of 3 years.
Our fleet consists exclusively of newly registered vehicles.
Please note: even with “super cover” insurance included in your rate, liability for damages caused by negligence remains.

ACCEPTED PAYMENT METHODS
We accept cash, Bancomat, credit cards, debit cards, and prepaid cards.
A security deposit (equal to the excess) is required and will be pre-authorized via credit or debit card.
If you do not have a card enabled for pre-authorization, please contact our administration to arrange a €600 deposit in cash.

REQUIRED DOCUMENTS
To complete the rental agreement, you must present a valid driver’s license and a credit, debit, or prepaid card.
If unavailable, alternative arrangements for the security deposit must be discussed in advance.
Rental payments may be made using ATM cards, Postepay, Maestro, or similar circuits at the time of signing the contract.
Vehicles are not permitted to leave the island.
Non-EU residents must present their domestic license along with an International Driving Permit, issued by their country’s motor authority, prior to travel.

POTENTIAL ADDITIONAL CHARGES
Vehicles must be returned clean and in hygienic condition.
Additional charges may apply for:
– €15.00 charge for partial cleaning
– €50.00 charge for full sanitation
Administrative fees of up to €30.00 may be applied for handling traffic tickets, tolls, and fines.
Additional charges may apply for:
– Missing fuel
– Refueling service (if not returned with a full tank)
– Bank fees for refunding deposits via bank transfer

IN CASE OF ACCIDENT
Customers with supplementary insurance are still liable for damages resulting from negligence.
Examples include: driving under the influence, speeding, unauthorized drivers, reckless behavior, and traffic violations.
A written report describing the accident is required.
The security deposit will be refunded after evaluation by the insurance provider.
For further assistance, contact us at info@ruvioli.pt or call +351 912 58 3484.

RESERVATION & DEPOSIT
A non-refundable deposit of 30% is requested to confirm the quote.
The remaining balance is due upon vehicle pickup.

FAST PICK-UP SERVICE
To streamline your pick-up:
– Provide a mobile number and your flight information.
– Submit scans of your driver’s license (both sides, if applicable) and ID card with full home address.
– Wait for our confirmation to finalize the booking.
The rental fee and security deposit must be completed upon signing the contract.
If you booked your car on our website, please present your confirmation received via email at the desk.